Shipping Policy

‘Why Prescription’ is a well-known online pharmacy that provides multiple categories of medications for your mental and physical health conditions. To ensure that you receive your order on time, safely, and with complete attention and decency, we have partnered with the best logistics and courier firms. We take great care in shipping your things to you. 

We use FedEx and USPS, two dependable shipping and logistics partners, to ship and deliver goods to customers in the United States. Why Prescription is a one-stop shop for all of your essential prescriptions, allowing you to order online and have them delivered right to your door. 

Why Prescription intends to provide the best customer experience by collaborating with leading and reliable shipping partners to manage your order in the best possible way. We make sure that you have a flexible experience getting the item that you have ordered from this online pharmacy. 

Terms of Delivery and Shipping

We are constantly working with a third-party logistics supplier for handling shipping and on time product delivery for you. After we transfer the products successfully to the logistics partner, we offer the logistics partner’s data, who will manage the shipping and delivery of the products you order on this website. 

After ordering your medications on the site, our usual shipment duration is 24 hours. You agree and acknowledge that, to ship the item you bought quickly and effectively, we may ask or collect particular details about you, including your name, shipping address, location, landmark, phone number, etc. 

You must verify that all the instructions you put on this platform are correct, authentic, and adequate to identify and reach the delivery location. 

Delays Related to Delivery

You must know that you will face absolute liability in case of any failure to deliver your products due to your inability to offer correct and reliable information at the time of ordering any medicine. 

It is further clarified that we at Why Prescription won’t be liable in any way or at any time if you are unable to provide the correct details. 

If you are unavailable or absent, accept the delivery of the items at the expected location, and our delivery partner will make three attempts in the upcoming 36 hours to ship the products. If the third attempt is unsuccessful, we reserve the right to cancel the item you ordered. 

We also reserve the right to deduct delivery and shipping costs when processing refunds related to such cancellation. 

While we make our best effort to make sure that the medications you bought are delivered within the timeframe that you have been notified of. 

You must understand and accept that the shipping might be delayed due to-

• Uncontrollable problems with logistics
• Unsuitable conditions for the climate
• Lockouts or strikes by workers
• Extra unexpected situations
• Political instability and restrictions from the government.

We will try again and send a letter to the email address and phone number you have shared to let you know if we are running behind schedule. 

We disclaim any liability that may arise from our failure to notify you of any delays in the delivery of the prescription drugs you have ordered from this website. We won’t be required to pay you back for any claims resulting from a delay in the delivery and shipment of the products. 

What do we do?

We at Why Prescription ensure that the drugs are delivered in the best condition in the shortest time possible. All the products are delivered within 3 to 5 business days of ordering the product. 

• If any issue arises while delivering the products within the mentioned specific time, there might be rare chances when an order is delayed due to conditions beyond the control of our pharmacy. 
• Products that need extra or separate shipping costs will be indicated on the medication detail page when the order is placed. 
• If you desire to deliver medicines to multiple addresses, you have to place multiple orders for each of them.
• The pricing amount mentioned on the payment page will be the final payment rate of the product. 
• According to the (applied terms and conditions), prices include all applicable taxes. 
• When the products are delivered to the location you provided us, the order is considered completed. 
• The specified delivery days are approximations. Since we depend on our logistical partners for delivery, a few unforeseen events could change this. 
• You will get an email with a tracking ID number once your product has been sent, allowing you to follow it online. 
• By placing your pharmaceutical order through the Why Prescription website, you give our delivery partner permission to contact you with any questions you may have about their services. 
• The customs must pay customs after applying. 

How are drugs delivered?

Most of our drugs and health related products are delivered in discreet packaging that may reach in more than a single box. They are delivered in the original manufacturer carton. 

Shipping costs and delivery timings

Our delivery and shipping costs are subject to modification, and numerous shipping expectations and policies might apply to the ordered products. The current shipping amounts, which are $35 for USPS and $50 for FedEx, along with any relevant surcharges, will be made clear on the Verify Order page. 

Customer Support

You may contact our customer care executive with any concerns or queries you may have related to the shipping and delivery of the products in accordance with this Shipping Policy. 

Large Orders

For large or repeated orders, the buyer is responsible for paying shipping costs and taxes. Customers who return a mailed item will not receive a refund of the convenience cost. 

Shipping and Handling

It is entirely your responsibility to provide us with accurate delivery information as well as a working phone number and email address. Should any item be returned to us due to your failure to do so, you will be liable for any additional shipping costs or other fees that may be incurred in returning the item to us or in sending the drug to you again. 

We guarantee that refunds won’t be given for orders that the intended recipient rejects or abandons, or items that can’t be dispatched because of an incorrect address. 

Modifications and Amendments

The conditions of this Shipping Policy might be changed or updated by us at any time without giving customers a period of notice or asking their consent when these terms are proclaimed publicly on the site of Why Prescription, they will become legally binding. 

Contact Us

If any queries or concerns come to your mind related to this Shipping Policy, you may contact or reach out to our customer chat support through our website. You may also email us at sales@whyprescription.com.